Frequently Asked Questions
Everything you need to know about Rose Inc beauty and skincare.
Are Rose Inc products vegan and cruelty-free?
Yes, all our products are 100% vegan and Leaping Bunny certified cruelty-free. We never test on animals or use animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually between 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most products. If you are not completely satisfied with your purchase, you can return it for a full refund, minus shipping costs.
Are your products safe for sensitive skin?
Our formulas are non-comedogenic and dermatologist-tested. However, we always recommend reviewing the ingredient list and performing a patch test if you have specific sensitivities.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. Applicable duties and taxes are calculated at checkout for your convenience.